Attracting new customers, planning for retirement and protecting against cyberattacks emerged as three top‑of‑mind priorities for small business owners in a new small business needs assessment commissioned by the Washington Small Business Development Center (SBDC) and Washington State Department of Commerce.
The survey, which was conducted by Washington State University’s Social and Economic Sciences Research Center (SESRC), collected data from more than 1,100 businesses across the state between March 1 and July 8 to determine how small businesses in Washington adjusted to statewide COVID‑19 restrictions and how those businesses were faring two years after the start of the pandemic.
Spokane Public Radio and KHQ-TV both spoke to Washington SBDC state director Duane Fladland to better understand the specific needs of small business owners in the state.
Find out the full findings of the report here.